Last updated: October 3, 2026

Repair Guide is operated by [OPERATOR NAME], [BUSINESS ADDRESS] ("Repair Guide", "we", "us", "our"). This Privacy Policy explains what information we handle when you use https://repairguidepro.com (the "website"), how we use it, and the choices you have. Repair Guide is a free educational resource; we do not sell products or provide repair services.

Information we collect

  • Contact form. When you send a message, we receive your name, email address, subject, message, and your consent choice. Please do not send passwords, payment details, government ID numbers, or other sensitive information.
  • Spam protection. To prevent abuse of the contact form, we store a short-lived, one-way hashed identifier derived from your email address. We do not use your IP address for this.
  • Browser storage. Your cookie preference is stored in your browser's local storage. If you allow Preferences, your "helpful" votes on guide pages are also stored there. This information stays on your device and is not sent to us.
  • Technical records. Our hosting and security providers may process standard request information, such as IP address, request time, page requested, browser type, and error or security events.

We do not use analytics tools, advertising trackers, or affiliate tracking links, and we do not collect payment information.

How we use information

  • To read and respond to your messages, including corrections, guide suggestions, and privacy requests.
  • To protect the contact form against spam and abuse.
  • To remember your cookie preference and, if you allow it, your helpful votes.
  • To operate, secure, and troubleshoot the website.

Who receives information

We do not sell your personal information or share it for advertising. Service providers process it only to run the website for us:

  • our website hosting provider and database provider, which store contact-form messages;
  • Resend, an email delivery service, which forwards contact-form messages to us as email notifications.

We may also disclose information if required by law or to protect the rights, safety, or security of Repair Guide or others.

Data retention

Contact-form messages are kept for [RETENTION PERIOD] and then deleted, unless we need them longer to resolve an open issue or meet a legal obligation. Spam-protection identifiers are deleted automatically after a short period. Information in your browser's local storage stays until you clear it.

Data security

The website uses encrypted HTTPS connections, validates contact-form submissions, and limits who can access stored messages. No method of transmission or storage is completely secure, so please do not send sensitive information through the form.

Your privacy rights

Depending on where you live, you may have the right to:

  • know what personal information we hold about you and get a copy;
  • correct inaccurate information;
  • delete your information;
  • opt out of the sale or sharing of personal information or targeted advertising (we do neither);
  • appeal if we decline your request.

These rights come from laws such as the California Consumer Privacy Act (as amended by the CPRA) and similar US state laws, and, for visitors in the EU or UK, the GDPR. To make a request, use the contact form (/contact?subject=Privacy%20request) and choose "Privacy request." We may ask you to confirm your email address to verify your identity; please do not send identity documents. We will respond within the time the law requires, and we will not treat you differently for exercising your rights.

For visitors in the EU or UK, we process contact-form messages to respond to you (our legitimate interest, or steps you request) and store helpful votes only with your consent.

Global Privacy Control

Our website detects the Global Privacy Control (GPC) signal in your browser and treats it as an opt-out of optional tracking. See our Do Not Sell or Share page for details.

Children's privacy

The website is not directed to children under 13, and we do not knowingly collect their personal information. See our Children's Privacy Notice.

Some guides link to outside resources, such as government safety and recycling websites. Those websites have their own privacy practices, which this policy does not cover.

Where information is processed

Repair Guide is operated from the United States, and information may be processed and stored in the United States.

Changes to this policy

If our practices change, for example if we add analytics or advertising, we will update this policy and our cookie choices before those tools are turned on. The "Last updated" date above shows the latest revision.

Contact us

Questions about this policy can be sent through the contact form (/contact) by choosing "Privacy request," or by mail to [OPERATOR NAME], [BUSINESS ADDRESS].